General Agency FAQ
Do you lock clients into long-term contracts?
No, we believe we should have to prove our value to you every single month. We simply ask for a verbal 90-day commitment so we have the proper time to build your foundation and show a profitable return.
What areas do you actively serve?
We exclusively partner with home service professionals operating within Floyd, Polk, Bartow, Gordon, and Chattooga counties in Georgia.
How does the Trusted Partner Referral Program work?
This program is completely free for our active marketing clients. When local homeowners contact us looking for reliable home service providers, we qualify the lead and connect them directly to you.
Google Business Profile Management FAQ
Why is the Google Business Profile important?
Most homeowners still go to Google when they need your service, and we optimize it to turn your standard map listing into an active and highly visible digital billboard to get you in front of more of those homeowners.
How often is the profile updated?
We keep your profile active with weekly updates, photo uploads, and personalized responses to every review you receive. Re-optimization is done at different intervals based on your industry needs and changes Google makes.
I already claimed my Google listing years ago. What else is there to do?
Claiming your listing is just step one. We optimize it to turn your standard map listing into an active and highly visible digital billboard. This requires weekly updates, photo uploads, and personalized review responses.
Organic Facebook Management FAQ
Do you just post static updates?
No, we create content to establish trust, authority, and authentic local awareness rather than just posting to post. Every piece of content has a specific purpose.
Does anyone actually hire a contractor straight from Facebook?
Yes, some people have started going to Facebook first to find a home service provider, and we want to capture those leads. However, we primarily use Facebook to build trust and authority, so when they need a pro, they are already thinking of you.
Do I have to come up with the ideas for the posts?
No. You focus on running your business and taking photos of your completed jobs or issues you find. We take those raw images and handle all the copywriting, strategy, and community engagement.
Web Design for Home Services FAQ
Do I really need to buy a brand-new website to work with you?
Not necessarily! We just need to make sure your current site isn't a "leaky bucket." If your site meets our minimum performance standards, like mobile responsiveness, fast load times, and SSL security, we can plug our foundational marketing straight into it.
Why does it matter what my website looks like if I just want leads?
A slow, confusing website kills trust. A performing website builds trust and gets leads. If a homeowner lands on your website and trust isn’t built, they will immediately bounce to a competitor.
Will my website actually help me show up on Google?
Yes. We build sites specifically structured for local search, AI intentions, & GEO, making sure search engines & Ai can easily read what services you offer and exactly which areas you serve.
Google LSA Management FAQ
Is the Google Guaranteed badge guaranteed?
No, and you should run from any agency that says they can. We handle all the complex onboarding, but we cannot guarantee you will receive or keep the badge, as this is strictly controlled by Google's requirements.
Do I have to pay for junk calls or people out of my service area?
We rate every incoming call to feed Google's internal system, which helps optimize your leads and dispute unqualified calls, though Google ultimately decides the final charges.
Are these leads better than buying shared leads from big directories?
Yes. Unlike shared lead platforms where you race five other businesses to set an appointment with the customer, LSAs put you at the very top of Google, and the homeowner calls you directly.
Email Retention & Re-engagement FAQ
How does email marketing help my business?
We build automated systems designed to keep you top-of-mind, turning past customers into repeat revenue and loyal brand advocates.
What type of emails do you send?
We deploy automated seasonal reminders for annual services, company updates, and review requests following completed jobs.
What if customers do not open the emails?
We design targeted re-engagement sequences specifically for "non-openers" to give them a second opportunity to book with you.
Local Print & Distribution FAQ
Isn't print marketing dead?
Not in the home services industry. High-impact physical marketing like mailers, flyers, and door hangers cuts through the digital noise and puts your brand directly into the homeowner's hands.
What is included in this print service?
We handle the entire process from start to finish, including visually striking design, high-quality printing, and logistical distribution.
Am I just paying to blindly mail an entire zip code?
No. We use hyper-local targeting. We distribute your materials to specific neighborhoods that are most likely to need your service or directly around areas where you just completed a successful job.